Surveys and research
Revealing the data
At Expos, we specialize in building customized studies that will give you an accurate, up-to-date, and true picture of your customers' opinions.
For over two decades, we have been conducting surveys, market research, focus groups, and collecting information in the field – with one goal: to help you understand, improve, and lead.
Our teams operate nationwide and use a variety of methods – face-to-face, telephone and digital surveys – depending on the nature of the business and the goals defined together with you.
We will begin with an in-depth introduction to the organization, build an accurate research tool, and accompany you to the stage of producing insights and practical recommendations for improvement.
Types of studies
Internal organizational studies
מחקרי שביעות רצון עובדים משקפים עמדות, מחויבות ותחושת שייכות – כלי חיוני לשימור עובדים, חיזוק מוטיבציה, שיפור ביצועים וחוויית לקוח.
Survey Center
Our survey center includes dozens of stations and hundreds of surveyors, leading the way in collecting, processing, and analyzing thousands of accurate surveys – across every channel – email/phone/SMS/bot
Satisfaction studies
Satisfaction surveys provide an up-to-date snapshot of the customer experience, support customer retention, and assist in continuous improvement against competitors.
Point of sale surveys
Point-of-sale surveys provide a true picture of the customer experience and allow for improved service, employee responses, availability, and sales.
CEO Survey
A CEO survey reveals employee feelings, strengths and weaknesses, and provides a complete organizational picture to improve service and customer experience.
